Offer

From loose service to the right platform step.

The route is intentionally simple: first make the platform baseline hold up, then organise continuity, then add or optimise what is still missing.

The platform route

Platform in a Week builds the baseline. Support places maintenance and response in fixed coverage. JIT Access, FinOps, Automation and Delivery Acceleration improve one layer when it needs focused attention.

Step 1

Platform in a Week: make the baseline hold up.

A production-ready platform baseline in 7 working days, with preparation up front and clear scope.

How the sprint runs

7 working days.
after clear preparation.

The week works because scope, access and decision-making are clear up front.

  1. Beforehand

    Intake and scope freeze

    Lock cloud, CI/CD platform, cluster model and preconditions in the days or weeks before the delivery week.

  2. Day 1

    Foundation and constraints

    Confirm cloud structure, access paths and technical starting points so the build can start with focus.

  3. Days 2-3

    Foundation and runtime

    Landing zone, networking, identity boundaries and Kubernetes or runtime baseline as IaC.

  4. Days 4-5

    Delivery and observability

    Wire CI/CD, GitOps, logging, metrics and alerts into the stack.

  5. Days 6-7

    Validation and handover

    Test, document, capture decisions and define the sensible next steps.

Usually delivered over roughly two calendar weeks, depending on calendars, access and decisions.

Scope

Sharp scope is why a week works.

In scope

What you get

  • Cloud structure, networking and identity boundaries
  • Runtime or Kubernetes baseline within the agreed stack
  • CI/CD or GitOps with access and observability as a baseline
  • Documentation and choices that remain explainable after handover
Out of scope

Not this sprint

  • Application migrations or workload rebuilds
  • Open custom integrations outside the agreed baseline
  • Extensive training or enablement programmes
  • Ongoing operations without a separate support agreement
After go-live

What is in place afterwards?

  1. 01

    Scope and choices

    Platform scope, defaults and technical boundaries are captured.

  2. 02

    Cloud/runtime base

    Cloud structure, runtime and guardrails are in place as a usable baseline.

  3. 03

    Delivery path

    CI/CD or GitOps makes changes reviewable and repeatable.

  4. 04

    Access and observability

    Access, secrets, logging and signals are built into the baseline.

  5. 05

    Next route

    There is a transferable plan for support or targeted improvement.

Step 2

Support Subscription: keep it working.

Support is not a loose helpdesk. It is fixed platform and delivery coverage to keep the baseline healthy, explainable and usable.

How support relates to Platform in a Week

Platform in a Week builds the baseline. Support covers continuity, response, maintenance, team questions and small improvements. Larger extensions remain separate scope.

Outside support

  • Large redesigns or new platform modules
  • Application work and workload migrations
  • Unbounded project execution inside a monthly subscription
Level 1

Platform Maintenance

For teams that use the platform themselves but want structural maintenance handled properly.

  • Updates, patching and periodic platform checks
  • Keep infrastructure stable and prevent configuration drift
  • Small corrections on access, observability and cluster defaults

Best fit when calm, maintenance and predictable platform ownership are the main need.

Level 2

Monitoring & Response

For teams that also want someone to respond once the platform starts showing signs of instability.

  • Everything in Level 1
  • Respond to alerts, resource pressure and signals that the platform is becoming unstable
  • Investigate issues around clusters, ingress, load balancers, WAF, networking or observability

Best fit when the team builds itself, but should not carry every operational signal alone.

Level 3

Full DevOps Support

For teams that need help with real delivery issues in practice on top of platform coverage.

  • Everything in Level 2
  • Support on CI/CD incidents, build failures and deployment problems
  • Developer support on pipelines, release flow and delivery debugging

Best fit when platform and delivery become the bottleneck together.

Step 3

Specialist modules: add or optimise what is missing.

These modules sit next to or on top of the baseline. Scope follows the concrete platform problem.

JIT Production Access

Temporary production access with scope, approval, audit trail and automatic revocation.

EffectProduction access without permanent privileges.

FinOps

Visibility, reporting and automation around cloud cost that is currently hard to explain.

EffectMore control over spend and less waste.

Custom Automation

Automate platform workflows where manual work hurts speed or reliability.

EffectLess operational friction.

Delivery Acceleration

Improve CI/CD, release flow and deployment reliability on existing platforms.

EffectMore predictable delivery with fewer exceptions.

Which first step fits the platform?

In one conversation we separate building the baseline, keeping it healthy and improving a specific layer. That keeps the first scope sharp.

Plan a platform scan